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[General Feature] Accept button in NT
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2
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132
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September 19, 2023
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[General Feature] Add Model column to "Count of Mac Devices" widget
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1
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131
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September 18, 2023
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ChatGPT integration released, looking for ideas!
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8
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335
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September 8, 2023
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[General Feature] 3CX Integration
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2
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197
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September 5, 2023
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[General Feature] Make the ticket links open in a standalone window like they do when opening through AutoTask
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1
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96
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August 28, 2023
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[General Feature] Ability to set the clock on the attendance to 12 hour
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1
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66
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August 28, 2023
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[General Feature] Ability to filter the boards to include when displaying the in-progress on the attendance board would be nice
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1
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73
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August 28, 2023
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[General Feature] Ability to see total number of tickets each tech closed with time entries
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1
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56
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August 28, 2023
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[New Integration] Microsoft CSP
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1
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70
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August 23, 2023
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[New Integration] Zomentum
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1
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56
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August 23, 2023
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[General Feature] Bots - View the applied settings within Design
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1
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79
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August 23, 2023
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[New Dashboard] Smileback Response Rate
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1
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89
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August 23, 2023
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[General Feature] Add confirmation prior to restoring defaults
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1
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68
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August 17, 2023
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[New Dashboard] Dashboard for Account Management. Example of a view that is helpful but dashboard:
- Time Invoice Amounts $ (Invoice Type = Standard AND Sales Order # = Empty AND Project / Phase = EMPTY) (12 months)
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1
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140
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August 17, 2023
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[New Dashboard] Need a dashboard like our Dispatch board to show metrics for all CloudTalk tickets
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1
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122
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August 17, 2023
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[New Bot] Create a bot that will message the tech when they forget to use the 'New Time Entry' Form Template/Speed Code when they are entering their time into a ticket.
Can exclude eNet Systems, Inc company
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1
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82
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August 17, 2023
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[New Bot] We'd like a bot that can send a slack message to us when a quote ticket goes into a waiting client response state and the quote link or quote approval link is blank
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1
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70
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August 14, 2023
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[General Feature] We need to get information from BambooHR regarding the Hiring module
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0
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54
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August 9, 2023
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[New Integration]
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1
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128
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August 8, 2023
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[General Feature] Add ability to give direct control of multiple filters to the NT user
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1
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78
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August 8, 2023
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[General Feature] Dataset
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1
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103
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August 7, 2023
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Reporting on which technician closed / resolved a ticket in Kaseya BMS
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1
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80
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August 7, 2023
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[New Dashboard] Would like to see the ability to apply a global filter to an entire dashboard. For example create widgets that list ticket data, technician data, etc and then be able to apply a "Company/Client" menu
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1
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158
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July 27, 2023
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[New Dashboard] Dashboard for help desk leadership to view KPI for the day, and have bots deployed based on the widgets on dashboard to enforce compliance and drive performance
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1
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115
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July 18, 2023
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[New Dashboard] NinjaOne - Dataset that can show last user logged on. We are migrating away from Kaseya and will need this feature
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1
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83
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July 18, 2023
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[New Dashboard] I would like a dashboard with the follow users on it.
Drew Tyler
Sterling Elmore
Seth Whitehead
Matt Shelfer
I would like a count of each ticket that was assigned to them for today
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1
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100
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July 18, 2023
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[New Dashboard] Monthly Ticket Summary dashboard where Client and Date range can be selected
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2
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121
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July 14, 2023
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[New Bot] Alert on a time entry without an agreement - custom alert
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2
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177
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July 11, 2023
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[General Feature] Implement "NOT Any" Style Group Comparator for Widget Filtering
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1
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109
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July 11, 2023
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[New Dashboard] I want to backup dashboard created for Backup Radar, however when I go into a board labled for backup radar I get the following. You don't have permission yet!
Sorry! missing on the page you visited
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1
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102
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July 11, 2023
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