Cant login after setup account

General Discussion
1

Hi!
Just set up a new account.

image
and cant login

in the integration, there are 6 failing for CW

Happend to anyone?
Thanks

2

UP!! UP UP UP UP :yo-yo:

3

Hi @Luis_Morcillo

Sent the reply via email, looks like that you are trying to log in from Microsoft Teams, there is a bug in the Teams tab, we are working with Microsoft to get it fixed, please try to visit directly from https://app.mspbots.ai, if it is still not working, please email support@mspbots.ai

Thanks!

4

For anyone else if your integrations for CW are failing its due to your permissions set being incorrect and you need to grant permissions to the modules failing in CW directing under your Security Roles tab, or you are not using the module in connectwise like Survey Scores and such and there is no data to be retrieved.

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