Summary: It would be nice if the URL hyperlinks feature for column datasets allowed for a custom URL
Description: For example, you could use the “project” share link from connectwise along with a dynamic token for the ticket link you could create hyperlinks to projects as well as other custom links - eg;
https://connectwise.company.com/v4_6_release/services/system_io/router/openrecord.rails?recordType=ProjectHeaderFV&recid={Ticket Link}
Why: would allow for admins of MSPBots greater control over the creation of dynamic links; without requesting a new hyperlink template
Priority: Medium