To which integration/function area is this feature request related? ConnectWise Manage
Summary: Skills Matrix
Description: It would be really cool to see a skills matrix that pulls from Connectwise Manage and then into an app in MSPBots. Since it relates to the NextTicket especially it’d be good to see it right there in a clear place. Plus if we could see which techs spend the most time in each skill (per hours) it may show who actually spends the most time where.
Why: It would allow for people to easily see who is proficient in what and who needs training. Then allow for better use of NextTicket since others can see clearly.
This is a VERY low priority and more of “that would be cool” item.