Summary: 1. What problem/s will this bot address? -
a. when someone don’t change company catchall, it should alert
b. when someone send email starting with HI/Hello and work type is set to Remote it should a
What problem/s will this bot address? remind engineer forincorrect company and work type
Is there any report that you are using today to address this problem? no
When should this bot be triggered? If someone save time entry, then send a message.
Where do you want to send the message? Teams - Specific User/s
Details of the message to be sent if the bot is triggered:
What happened? hi username, your recent time entry xyz might have incorrect comany name OR work type. kindly review and correct
What should the recipient be asked to do? update ticket
Why should the recipient do it? since they are ticket owner
Suggest a name for this bot: Check WorkType / Check Company
Description of this bot: New bot require to check worktype and company name
Priority: Medium