Summary: Notify tech when the end of an onsite schedule is coming up
What problem/s will this bot address? If technicians are scheduled for multiple appointments, they’ll be notified when the current visit schedule is almost done (30 or 20 min) and to wrap it up, reschedule if needed and make sure they’re able to get to the next appointment on time.
Is there any report that you are using today to address this problem? no
When should this bot be triggered? If it’s 30 minutes before an onsite schedule is ending, then send a message.
Where do you want to send the message? Teams - Specific User/s
Details of the message to be sent if the bot is triggered:
What happened? , your onsite schedule is coming to an end.
What should the recipient be asked to do? Please review your current progress, wrap up the tasks being completed and reschedule any pending tasks.
Why should the recipient do it? Make sure to arrive at your next scheduled appointment on time.
Suggest a name for this bot: End of onsite schedule reminder
Description of this bot: This bot reminds users that their current appointment is ending
Priority: Medium