[New bots] All parts received on a ticket - alert dispatch

Summary: All parts received on a ticket - alert dispatch

What problem/s will this bot fix? Lag between parts being received and techs being scheduled
Dispatch and/or techs having to follow up with Procurement on status of parts

Is there any report that you are using today to indentify this problem? no

When should this bot be triggered? If all parts on a ticket are received, then send a message.

Where do you want to send the message? Teams - specific channels

Parts of the message to send if the bot is triggered:

   What happened? Hi Dispatch,
All parts have been received on ticket

   What should the message recipient/s do? Please schedule technicians/resources as needed.

   Why should they do it? Scheduling soon after receiving all parts helps us be more efficient, and increases customer satisfaction

Name you to suggest for this bot: All parts received on ticket

Description of this bot: All parts received on a ticket - alert dispatch

Priority: Low

Hi @jmarenger,

Thank you for your suggestion on a new bot!

This has been looked into by the Product team and they will be endorsing this to the Dev team for development. Ticket number for this is MB-5039.

We do not have an ETC on this, but rest assured that we will keep you in the loop for any significant updates.

Thank you,
Kelvin