Release 1.42 welcomes a lot of new additions into the app including a new integration with TD Ameritrade – the best online broker for online stock trading, long-term investing, and retirement planning.
To make your experience better, the team also spent time making the app load and work faster! A lot effort as well was dedicated to stabilize the data integrity of the platform and optimize the sync process between Connectwise and MSPbots app.
Watch out for the Next Ticket Feature that may highlight our next release!
If you want to go for a test run and find a bot, app or report to suit your MSP business needs, sign up for FREE here https://bit.ly/38MludL.
Highlights:
- Created a Circuit Breaker function for Bots 3.0 to prevent newly created Bots in sending multiple messages upon enabling.
- Enhanced the logged record of MSPbots Attendance App to hold a 30 day record of activities.
- Created an integration for TD Ameritrade and MSPbots.
- Created the ‘Settings’ page for the ConnectWise Utilization App to exclude Teams or individual members.
- Enhanced the filters in the logged record of MSPbots Attendance App to display only enabled users of the App.
- Created the ‘Gadget Type’ column in Widgets lists as replacement for the description column.
- Removed the refresh page every time a Widget is closed to drastically improve the user experience by presenting them with an active page instead of a 2-3 second loading page.
- Adjusted the ‘Save’ button in the ‘Get Started’ page of MSPbots to be always visible on screen.
- Background script enhancements to increase page load speed of MSPbots App.
- Fixed a bug where turning on the toggle for ‘Trigger’ in Bots would render the page unresponsive.
- Created a grid widget in the Late Time Entry App that displays the technician’s Rank within their company, Late Rate, Total Late Time Entries and overall rank based from all MSPbots users.
- Created a filter within the Late Time Entry App that would allow a per-user view of the App.
- Optimized synchronization of MSPbots and ConnectWise API.
- Removed a duplicate button in the MSPbots app for requesting new Bots.
- User interface enhancements by placing comma separators for currencies on Chart Type widgets.
- Fixed a bug in MSPbots App where changing time zones would require a full page refresh.
- Fixed a bug in MSPbots with ConnectWise where frequent sync requests is causing delays on data.
- Fixed a bug in Widgets failing to save properly if multiple calculate layers are created on added datasets to be used.
- Fixed a bug in Next Ticket where searching for a specific ticket would render the App unresponsive.
- Fixed a bug in the Bots section of the MSPbots App where available Bots are not visible to new MSPbots subscribers.
- Fixed a bug in Widgets where user set number formatting is not being saved.
- User interface enhancements on making sure that the title header for selected Bots matches the Bot’s name on the description details.
- Fixed a bug in Next Ticket where manually searched tickets is displaying a different ticket.
- Fixed a bug in Next Ticket where the filter selection is empty.
- Fixed a defect in grid type Widgets are intermittently not displaying any data.
- Polished the MSPbots App interface by removing a part of the internal MSPbots App codes are displayed in the Calculate Layer portion in the Widgets Builder screen.
[HOTFIX 1]
- Fixed a data sync issue where report time is missing some columns.
- Improving UI design of Widgets by adding chart type column.
- Fixed a bug where the Excel Export box remains unchecked even after checking and saving it upon launching Grid Mode Widget.
- Fixed a data sync issue for client where some data are missing in the Task Companies table.
- Fixed a data sync issue for client where some tickets can be found in API but not in prod DB.
- Fixed a bug for client where Grid Widgets are showing “No records to display” while the raw data is showing in data inspector.
- Fixed a data sync issue for client where some tickets still show in the Reports Schedule Table in prod DB but not in API.
- Suspected bug where there’s a missing value in API for a particular ticket in Reports Service is unreproducible. No action needed.
- Fixed a data sync issue for client where some tickets are missing in prod DB but can be found in API.
[HOTFIX 2]
- Fixed a data sync issue for client where the values for Invoices and Report Invoices are not updated.
- Fixed a data sync issue for client where the Report Time data in the prod DB and BG interface are not the same.
- Suspected “Stale Ticket Reminder” bug raised for client.
- Suspected bug in Widget builder but can’t be reproduced.
- Fixed a data sync issue for client where some tickets are still in Autotask but not in API.
- Fixed a data sync issue for client where a ticket appears in prod DB but not in API.
- Suspected bug raised for client about grid widgets. It wasn’t a bug. No action needed.
- Fixed an issue for client where the currency format type of a widget is not working.
- Internal ticket raised to investigate a client possibly not receiving Bot Messages. No action needed.
- Fixed a data sync issue for client where some tickets are still in Autotask but not in API.
- Fixed a data sync issue for client where time entries for some tickets showing in prod DB are not same in API.
- Fixed a data sync issue for client where the prod DB values showing in the Reports Service SLA table are not the same with the values in API.
- Fixed a data sync issue for client where the prob DB values in the Report Schedule table are not the same in API.
- Fixed a data sync issue for client where the prod DB values in the Report Schedule table are not the same with the values in API.
[HOTFIX 3]
- Fixed issue on the widget configuration screen where pop-up boxes do not automatically close after clicking outside the box.
- Fixed issue on grid type widget configuration where the drill-through feature does not work when using a data field as a dimension.
- Fixed the issue on the bot escalation module were adding or editing the first escalation message updates the succeeding escalation messages.
- Fixed the No Next Step Prompter bot behaviour where it sends alerts even when the next steps have been defined on the ticket notes.
- Fixed an issue for clients using AutoTask where the integration setting is not displaying the correct status.
[HOTFIX 4]
- Enabled the Show Toolbar by default when creating Grid type widgets.
- Fixed minor issue concerning the delay in timing and sync of time entries and ticket status.
- Fixed issue where user’s settings are not saved when working with number fields in widgets.
- Added the widget type name on the widget list view.
- Added a feature to indicate the end of the list on the bot list view.
- Fixed an issue where the status is not displayed on some bots on the new list view.
[HOTFIX 5]
- Fixed issue where the last modified by field is not showing on the reports list view.
- Fixed issue where the number of errors on the integration does not match the actual integration with errors.
- Fixed issue where the number of decimal values reverts to the previous value when saving a widget.
- Added missing icons for widget types on the widget list view.
- Fixed an issue where the previous settings loaded when deleting and adding a new escalation message.
- Fixed the issue where the timezone reverts to the previous value on the user management page.
- Added a feature that would display the related dataset and its last sync date of widgets.
[HOTFIX 6 – 8]
- Fixed an issue on the ConnectWise Late Time Entry Analysis and Utilization Rate App where the tab closes when switching back and forth from Settings to other tabs.
- Fixed a bug where database in not synced with API due to server issues.
- Fixed a bug where database in not synced with API due to server issues.
- Fixed an issue where the let us know page navigated from Teams bot message has overlapping UI elements.
- Fixed an issue where grid drill through is not working.
- Fixed an issue where the number of linked widgets counter on dataset List view does not match the actual number of datasets.
- Fixed an issue where ConnectWise Late Time Entry Analysis app settings lead to a blank page.
- Assigned default data formats to source fields in datasets to make it easier to understand to the user.
- Fixed an issue when a console error is displayed after opening HR dashboard in dev team dashboard.
[HOTFIX 9]
- Delivered a change request for client to add more columns in the Reports Service.
- Fixed a bug where the auto-generated IN/OUT message is being sent by Attendance Bot in different times despite no changes in work schedule.
- Provided minor update on the Late Time Entry settings of ConnectWise.
- Suspected bug reported for client.
- Fixed an issue where where the Late Time Entry value is showing more than the Total Time Entry value caused by a widget missing the date filter.
- Fixed a data sync issue for client where some tickets shows in API but not in prod DB, and some other tickets shows in Autotask but not in API.
- Fixed a data sync issue for client where a ticket still appears in API but not in prod DB.
- Fixed a data sync issue for client where some tickets are still in API but not in prod DB.
- Fixed a data sync issue for client where some tickets still appear in API but not in prod DB.
- Fixed a data sync issue for client where a ticket needed to be deleted from the Time Entry table since it’s no longer in API.
[HOTFIX 10]
- Fixed a data sync issue for client where some tickets in the Reports Service are not showing in the ticket table.
- Created a Product Item table dataset for client.
- Fixed an issue for client to sync data in the API with prod DB.
- Fixed a bug where shows as a Teams Bot not as ConnectWise Manage bot.
- Fixed a data sync issue for client where there are missing records in their datagrip data.
- Fixed a data sync issue for client where some tickets show Date Resolved in API but not in prod DB.
- Fixed a data sync issue for client where some tickets show Schedule value in prod DB but not in API.
- Fixed a data sync issue for client where some tickets in Report Services show value in API but not in prod DB.
- Fixed a data sync issue for client where some values in the Time Entry table need to be deleted since they’re no longer in API.
- Fixed a data sync issue for client where the Priority Name value of some tickets is not the same in API.
- Created a board slicer for client Reports.