To which integration/function area is this feature request related? Other Integrations
Summary: Display count and % of machines with and without each software title in an MSP’s tool stack, with data from RMM tool.
The business use case: MSP Tech Stack Compliance
Every MSP has their own tech stack that they roll out to end user endpoints. But what portion of their install base has each of these tools installed? How does an MSP know what level of installation compliance exists for each tool?
RMM tools like ConnectWise Automate gather data on installed software titles on each endpoint. Dashboard should allow MSPs to configure widgets that show install percentage for each type of software. For Example:
Total Count of Endpoints: 1000 (ie endpoints with RMM)
Endpoints with MDR: 900 (90%) - drill down to list
Endpoints with Remote Access: 800 (80%) - drill down to list
Endpoints with DNS Filter: 700 (70%) - drill down to list
Total OSX Endpoints: 100
Endpoints with JAMF: 80 (80%)
Our tools specifically are CW Automate, CW ScreenConnect, Todyl (or Sentinel One and DNS Filter) and (on Macs only) JAMF
Do you have reports that exist in another app/software? no