To which integration/function area is this feature request related? ConnectWise Manage
Summary: Need a dashboard like our Dispatch board to show metrics for all CloudTalk tickets
The business use case: Need this board to show how much time is being spent on Cloudtalk ticket and how many are coming in.
Do you have reports that exist in another app/software? yes
How is that dashboard accessed? “Dispatch” dashboard through MPSbots
What is the most important information in that dashboard? All metics on that board
Priority: High
Hi Scott,
Thank you for reaching out.
I’ve coordinated with our team to facilitate your request. I’ve also created a ticket HELP-9203 where you can view/monitor your request by signing-in here: https://support.mspbots.ai
Sincerely,
Harvey
To view and submit tickets, please visit: https://support.mspbots.ai
Wiki on how to login: https://wiki.mspbots.ai/