To which integration/function area is this feature request related? Next Ticket
Summary: Add confirmation prior to restoring defaults.
Description: Make it more difficult to delete rules in NT. It takes a lot of time to get rules setup and one click destroys all of our hard work.
Why: It is far too easy to accidentally delete next ticket rules or set defaults
Priority: High
Hi Chris,
Thank you for reaching out.
We’ve reviewed your request and it’ll fall under “Feature” request. To set your expectation, your request will go through the process of review/approval for development/development and release with no ETA. Rest assured that our team will immediately work on this once approved. To monitor the progress of your request, I’ve created a ticket HELP-9206 and you may view it here: https://support.mspbots.ai
Sincerely,
Harvey
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